Pittman is committed to the satisfaction of our Customers through the sourcing, sales and distribution of high-quality traffic and safety products. We have chosen to do this in a structured, process-based manner through the implementation of our quality management system, certified to ISO 9001. The scope of our QMS is the “Sales and distribution of Traffic and Safety Equipment”
We are committed to the maintenance and continual improvement of the business and its quality management system. We have set formal objectives for us to achieve and monitor our performance to ensure above all else a high level of Customer satisfaction, which is measured, reviewed, and considered a critical success measure.
Pittman invest in the QMS to secure the future success of the business by investing in our employees, providing the necessary resources, and using best practice to drive improvement. We monitor our performance through KPIs and seek feedback to ensure customer satisfaction during and after service delivery.