Shipping and Returns

SHIPPING

1. FREE shipping:

Pittman Traffic and Safety Equipment offer you free delivery nationwide for all orders over €199* made online. For any order under €199* we charge a Shipping Fee of €7.50* nationwide.

2. How do I receive my order?

For parcels we use GLS Couriers (www.gls.ie). On despatch from Pittman Traffic and Safety Equipment you will receive an email or text message giving you the online tracking information, with contact details for your local GLS depot. This allows you to keep fully informed about delivery.

For larger orders (for instance several speed ramp kits or a large quantity of bicycle racks) these will be delivered using a pallet service. If we receive the order before noon, and we have the product in stock, we can usually deliver the goods on the next working day!

3. Can I track my order?

Once we despatch your item from our warehouse in Kildare, we will either email you or text message you with a tracking number which can be tracked at www.gls.ie.

We may also sent packages to you direct from our warehouses throughout Europe, and larger orders may need to be placed on a pallet service. If you need to track these orders contact (01) 531 2777 and dial “3” for tracking. If no-one is available simply leave a message and we will contact you as soon as possible

4. I’ve just made an online order, we will I receive my order?

We keep a large proportion of our range in stock at our warehouse in Co. Kildare. If we receive your order before noon, and the item is in stock at our warehouse, you can normally expect delivery the working next day.

Our website shows the typical availability for each product (subject to stock and volume of the order). If you would like to double check the exact availability why not phone us on (01) 531 2777 or email sales@pittman.ie

5. What time do I have to order by for next working day delivery?

3:00pm is the cut-out time for next working day delivery for items IN STOCK. This is subject to order volume and quantity. We will contact you with any delays of your order

6. Where do you deliver to?

We can delivery to any address in Ireland, with FREE DELIVERY on online orders over €199*. If you are ordering from the UK, visit www.pittmantraffic.co.uk to see our range of products. For deliveries to other countries, including Australia, New Zealand and the USA, email sales@pittman.ie

7. Can I choose a delivery time for my order, or delay it until another time?

Unfortunately we can’t guarantee a delivery slot for you, but if you require a certain time to take delivery of your order, we have a “Special Request” section on the “REVIEW & PAYMENT” where you can give us any details on your delivery requirements. We will do our best to suit your needs

8. Can I change a delivery date after I make the order?

Just contact Pittman Traffic and Safety Equipment on (01) 531 2777

9. Collecting your order from our premises?

Pittman Traffic and Safety Equipment also offer you the choice to collect your order at our premises in Athy, Co. Kildare. We stock our most popular products in our warehouse all the time for immediate collection, which will be stated in the “Delivery” section on our product pages. If you want to get more information on when your product will be available for collection, just contact us on (01) 531 2777

Opening Hours:

  • Monday 9am-5pm
  • Tuesday 9am-5pm
  • Wednesday 9am-5pm
  • Thursday 9am-5pm
  • Friday 9am-5pm
  • Saturday Closed
  • Sunday Closed

RETURNS

1. NO QUIBBLE Returns**

We are proud to offer a 30 day No Quibble Returns policy on all website orders for stock items. If for any reason you are not totally happy with your purchase, just return it to us within 30 calendar days of despatch (we suggest using a traceable service). Goods should be returned in their original packaging in a sale-able condition. The return carriage costs are paid by you. We will then exchange the goods or give a full refund – no questions or fuss.

**No Quibble Returns policy applies only to orders placed online at www.pittman.ie and to items we keep in stock.

**Snickers Items: Snickers Workwear items cannot be refunded but we will happily exchange them for a different size or credit towards purchase of another Snickers Workwear item if you return the garment to us within 30 calender days. However we do require that the Snickers Tags are still attached to the clothing.

**”First Layer” Snickers, Snickers Underwear and Snickers socks cannot be exchanged or refunded.

2. Return instructions

Stock Items
If you are not 100% satisfied with our stock items, you can simply return your item to our warehouse within 30 calendar days for a complete refund.
i. Place the item back in its original packaging. REMEMBER TO INCLUDE THE DELIVERY NOTE YOU RECEIVED WITH YOUR ORDER.
ii. We highly recommend using a courier with a tracking service or An Post’s Registered Post to return your items, as items that don’t reach us cannot be refunded and you can track your returns.
iii. Once the packaged is received at Pittman Traffic and Safety, we will fully refund your Credit Card (it may taks a couple of days for the funds to reach your account).

Non-Stock Items
Contact Pittman Traffic and Safety Equipment for information on returning Non-Stock Items.

Snickers Workwear
See “NO QUIBBLE Returns”

ORDERING

1. How can I order?

The best way to order is via www.pittman.ie. If you order online you will receive free delivery on all orders over €199*. However if you would prefer, you can contact our sales team at (01) 531 2777 or email sales@pittman.ie

2. Is it cheaper to order online at www.pittman.ie?

Our online prices are the cheapest price we can offer. You will also receive your free delivery with online orders, and any free gifts or offers we are offering at the time. Keep an eye on our Current Promotions page for any bargains!

3. What payment methods do Pittman Traffic and Safety Equipment accept?
The quickest and easiest way to place an order is with Laser, MasterCard or Visa.

We can also accept Bank Transfers and Cheques; however we will need a few days to process these orders. We cannot release goods until the payment has been processed.

4. How safe is It to order with debit/credit card details over the Internet?

Pittman Traffic and Safety Equipment use Realex Payments for all online orders who are renowned for their online security safety, ensuring all online orders are completely safe.

5. I don’t want to pay online, how else can I pay?

If you don’t wish to order online, you can contact our sales team on (01) 531 2777 or email sales@pittman.ie for more information.

6. Do you provide an installation service?

Unfortunately Pittman Traffic and Safety Equipment do not provide an installation service. However, we do have an external contractor. Prices are set at €320* for a half day’s work (half day is the minimum time you can book). Prices increase on a half days basis (e.g. ½ day = €320*, 1 day = €640*, 1 ½ day = €960*, etc.) and are subject to site survey.